My goal for the VPA is to access each business partner’s practice management data and turn that data into information… information that is useful and actionable. Data is nothing more than data, but turning data into information can be powerful in that you have unlocked the ability to see and understand what has happened as a result of actions and automation.
For example, if the question is asked, ‘Does this practice have a problem with the timely filing of claims?’ The person may or may not respond with the correct answer. But the data will tell you whether or not there is a timely filing problem. That’s the power of information derived from data!
In the VPA, we lead with the data and follow by confirming our findings with our trusted business partners. We then offer to take action to capitalize on identified opportunities. I find it equally important to identify, confirm and discuss the successes and what is working well.
Steve Psaroudis Jr., PMP, is director of AXIA’s Virtual Practice Administrator (VPA) service offering. Steve turns healthcare provider data analytics into actionable information to identify opportunities to improve each trusted business partner’s financial status.
He brings to the role more than 30 years of experience in healthcare, data analytics, revenue cycle process optimization and information technology.
Prior to joining AXIA, Steve’s work experience included healthcare financial and information system positions at IBM; Healthlink, Inc.; First Consulting Group; and various financial and information systems positions at Gaston Health Care (now known as Caromont Health). As a healthcare consultant, Steve led or contributed to many provider and payer organizations’ successes in the areas of data analytics, project management, revenue cycle optimization and system implementation.
Steve received a bachelor’s degree in business administration from West Liberty University in West Virginia and is a Project Management Institute-certified Project Management Professional. He is a member of MGMA.